Russian Speaking System Travel Integration Consultants, London

DCV Technologies

Full Time
  • Posted by Direct Employer
Job Description

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Fluency in more than one of the below languages is a must

    • English, Mandarin, Cantonese, Thai, Arabic, Singhalese, Italian, French, German, Greek, Polish, Hebrew, Russian, Spanish or Portuguese.

Required Skills

    • Proven technical experience in customer facing situations primarily focused on consulting positioning and implementing technical proposals and solutions within the travel industry.
    • 3+ years of hands-on GDS experience.
    • Technical expert of development tools.
    • XML knowledge.
    • Must have experience in any of the airline reservations products of Amadeus, Galileo, Sabre, WorldSpan etc., and should have worked extensively in the system from as a user or as a technician (development, support, implementation).
    • Experience in implementing products and processes at customers through structured, collaborative and consultative approach.
    • Flexible to travel on business as required.

Role Expectation

  • Consulting to customers/3rd parties including best practices for the development of online booking engines, reporting tools, MBO integrations and other integrations.
  • Work closely with clients to understand their requirements thoroughly.
  • Able to identify and communicate status, issues, risks of owned deliverables to project manager and escalate when necessary.
  • Create and deliver formal training programs and presentations; strong training skills in virtual and face-to-face environments.
  • Delivering virtual or onsite floorwalking including capability to manage ad-hoc customer questions and/or requests.
  • Responsibility for delivery of system integration at customer conversion projects from initiation to post-migration.
    • Initiation & Planning – responsible for highly structured due diligence engagements to make it a successful transition.
    • Detailed understanding of customers end-to- end business operation, technologies and system architecture including interface.
    • Refinement of design of end-to-end workflow in accordance with operational improvements proposed during sales phase.
    • Delivery of detailed technical business scoping re-validation document, which identifies all cutover critical elements and highlights risks.
    • Due Diligence executed in collaboration with Delivery Leads.
  • Delivery:

    • Installs and configures complex and/or non-standard GDS products.
    • Ensures successful integration and configuration of all required interfaces (eg Mid/Back Office, Corporate Booking Engines etc.)
    • Works closely with technology partners to ensure successful implementation and integration of their respective products.
    • Owns GDS installations in complex customer environments including network configuration.
    • Executes in depth introductions and trainings to customers ambassadors for complex and/or non-standard GDS or tech partner products.
    • Supports change management processes to help the adaption to a new system environment.
  • Engages other experts, developers, and resources as appropriate (Internal and external).
  • Identifies new technical opportunities for products, services and revenue generation to feedback to the GDS product organization.