Job Detail
- AUTO-TRANSLATED TO RUSSIAN: Yes
Job Description
Company/Name: Next.
Location: Greenhithe.
Job Type: Part Time.
Specialism: Sales.
The Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.
Key Responsibilities:
Drives sales and growth by personally selling to customers
Connecting with multiple customers
Proactively engages with customers, reads cues and responds effectively
Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations
Uses confident selling statements and is effective at overcoming customer objections
Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
Displays expert product knowledge and takes initiative where needed
Participates in sales goal setting with manager and tracks individual performance towards the goal
Delivers a friendly and efficient customer experience
All roles at Victoria’s Secret are responsible for:
Driving sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product , to build loyalty and support our “Best at Bras” culture
Creating customer awareness (i.e., email capture) to build customer loyalty, when applicable
Setting personal goals and tracking individual and team performance to the goals
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values
KPI’s:
Sales
Sales Per Hour
Pounds Per Transaction
Transactions Per Hour
Bra Conversion
Qualifications:
Exhibits an authentic desire to exceed the customers’ expectations
Persuasive, builds enthusiasm, and inspires the customer to buy
Proven ability to meet or exceed sales goals preferred
Demonstrates a sense of urgency
Has a healthy, competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
About Us
We don’t just sell products…we sell experiences.
Although Victoria’s Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria’s Secret PINK brand we have come to represent an aspirational lifestyle — a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world.
Organization
25% off a huge selection of Next, Lipsy and Victoria’s Secret products
10% off most partner brands & up to 15% off Branded Beauty
Hot deals and exclusive offers from over 3,500 retailers through Perks at Work
Company performance based bonus
Early VIP access to sale stock via Direct to Desk
Life assurance
Sharesave scheme
Annual Travel Card Loan
Sample Sales
Fantastic L&D opportunities
Flexi-Hour Scheme
Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to UKHR@victoria.com and including ‘Workplace Adjustments’ in the subject line, or by calling us 0203 963 4013 and leave a voicemail.