- AUTO-TRANSLATED TO RUSSIAN: Yes
Job Type: Not Specified.
Bachelor’s degree or equivalent practical experience
Experience in managing operations across multiple suppliers and geographies in the technology space, or equivalent relevant work experience
Knowledge of content moderation, Development Operations (DevOps), policy enforcement, customer support, and/or policy creation
Ability to solve large unstructured business problems, working closely with cross-functional teams including Sales/Business Development, Engineering, Product, Legal, and PR
Excellent communication skills, with the ability to clearly articulate complex policy concepts for technical products
Ability to speak and write in English, and Russian and/or German
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing whats right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this role, you will join a global team of highly motivated and caring colleagues who are on a mission to enable Android developers while working across various teams to keep the ecosystem and users secure.
The Google Play and Android team within Trust and Safety (T&S) broadly provides business-critical policy enforcement and partner support to facilitate, review, and work on the digital content catalog of Google Play. As a Regional Operations Manager, you will help our users and developers in a fast-paced, dynamic environment. Additionally, in this role, you will need to work occasional off-hours coverage rotations and travel internationally.
At Google we work hard to earn our users trust every day. Trust & Safety is Googles team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Googles products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Serve as a senior person of contact in the EMEA region to solicit executive stakeholder feedback for Google Play policies and operations.
Lead the resolutions of various policy related issues for Trust & Safety Google Play and Android Operations and drive highly cross-functional projects collaborating with the global team.
Lead Trust and Safety teams and Google Play-wide policy launches and trust and safety initiatives in the region to ensure a safe app experience.
Manage incidents and drive operational improvement to mitigate the future risks, working with Google Play Business Development, Policy, Operations, Engineering, and Product leadership.
Strategize and build next-generation systems and operational workflows to meet the demands of Google Play developers and users.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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