Russian Speaking Junior Support Agent in United Kingdom

Job Detail
Job Description

Company/Name: SOAX.

Location: United Kingdom.

Job Type: Remote.

Specialism: Customer Service.


Job details
Job type
Full Job Description
We are SOAX, an emerging company specializing in automated data collection services for companies worldwide. Our priority is to deliver the best-in-class experience for data-hungry businesses across the globe while collecting public data on the web. Performance, security, and a customer-centric approach are our core values in this direction.

SOAX Team is looking for new team players as a valued addition to our Customer Care department. We are doing everything possible to make our client’s journey pleasant and effective, and really hope you are sharing our vision.

As a Junior Support Agent at SOAX, you will be responsible for the first communication with potential clients, qualifying leads, and transferring clients to the appropriate team depending on their needs. It is essential to create a super-impression from communication with us to make sure our clients feel valued and heard.

You are our ideal candidate if:
You are a proactive person and passionate about Customer Service;

You are fluent in English and Russian;

You have excellent writing skills

You are creative and enthusiastic in communication with the client;

You are ready to go an extra mile for each client;

You are able to build long-term relationships with clients and make them happy even in the toughest times.

What we can offer?
Four-day workweek & flexible working hours. We don’t promote work-life balance in the traditional sense. Instead, we believe in work-life integration and care about results above all else.

Remote-first location policy which allows team members to live where they choose and change their location while working at SOAX.

4 weeks of vacation per year + 5 additional holidays-on-demand (all paid in full).

Are you ready to wow the world? SOAX provides global opportunities to bring your creativity to fresh challenges every day. We’re a fast-growing startup, and we have big goals! You can help us achieve the next milestone in our journey.

At SOAX, you will thrive if you want to grow, learn, and stretch yourself. That’s why we provide learning and development budgets for courses and books.

We know money talks, so we offer a competitive salary and benefits in GBP.

Great team of enthusiasts to work with; we have a culture that emphasizes collaboration, energy, and openness so that newcomers will feel at home with us quickly. Our onboarding process is fast-paced but still supportive 🙂


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