Job Detail
- AUTO-TRANSLATED TO RUSSIAN: Yes
Job Description
Company/Name: Ethero.
Location: Telford.
Job Type: Permanent.
Specialism: Customer Service.
Customer Service Coordinator (with Russian)
Telford office based
Monday – Friday
To £25,000 plus benefits / bonus
If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you.
Job role / duties
•Raise & process customer purchase orders as well as order acknowledgments
•Raise packing lists for inward shipments
•Check purchase orders to ensure they match requested production orders
•Receive and send shipping documents to clearing agents
•Raise customer invoices
•File completed invoice packs, purchase orders and archiving.
•Review and follow delivery schedules with the logistics department
•Update the system with shipping information.
•Track deliveries and shipments and update customers
•Deal with general customer enquiries and provide purchase order updates.
•Raise credit notes, debit notes and pro-forma invoices when needed.
•Provide Sales support based on requests coming from the Sales Managers across Europe
To be considered for this role you MUST:
Be highly proficient with MS Office
Have accurate data entry skills
Be an excellent written and verbal communicator
Have proven customer service experience
Be literate and numerate
Be used to working in a busy office
Have a positive attitude and strong work ethic
The ability to speak a European language fluently as well as English is highly desirable