- AUTO-TRANSLATED TO RUSSIAN: Yes
Location: Dartford DA2.
Job Type: Not Specified.
Helvar is an international lighting technologies company specialising in intelligent and energy-saving lighting solutions. Intelligent lighting is essential to the wellbeing of employees, customers, visitors and patients, and it helps to achieve sustainability targets. Helvar lighting control solutions and luminaire components help to create smart environments built for the future, using information and working seamlessly with other systems. With projects spanning from hospitals, schools, workplaces to cruise ships and Istanbuls 3rd new airport (the largest in the world), Helvar designs open and flexible solutions for lighting across a range of applications. With 99 years of expertise, Helvar serves its customers locally with offices in Finland, UK and Sweden and via their global network of partners in over 50 countries.
Sales-Coordinator / Administrator – Make an Impact
Duration: 6 months Fixed Term
Helvar is growing across our global teams in Sweden, Finland and the UK, and we now investing in a new Order Fulfillment & Export Co-ordinator in Dartford!
How you can make an impact with us
As an Order Fulfillment & Export Co-ordinator within Lighting Intelligence at Helvar you will be responsible for providing first class communications with customers in various countries and provide administrative support to the Sales Team. You will build close relationships both within the direct (UK) and Partner (International) teams and also with external key stakeholders at all levels and stages of the order fulfillment and export process. You will input information about the order progression in Helvars ERP system on a regular basis ensuring accuracy and delivering outstanding customer service and clear communication at all times by telephone and email.
Complete processing of sales requirements from sales quotations through to completion in UK & International markets including strict adherence to export documentation requirements.
Liaise with manufacturing, logistics and warehouse to ensure on-time customer deliveries.
Liaise with customers throughout the sales order process.
Provide feedback to customers of any issues concerning their orders and escalate issues accordingly with internal staff.
Maintain accurate customer master data and price lists to provide efficient customer service.
Attend Sales Teams meetings when applicable to gain insight into customers, sales forecasts and to provide feedback on day to day operational issues should any arise.
Accurate preparation of required documentation, including awareness of Letters of Credit.
Liaise with freight forwarders to ensure prompt collection of goods for customers outside of the EU.
Accurate preparation of customs documentation for customers outside of the EU.
Ensure all sales orders are input correctly to ERP system (currently SAP).
Collaborating with the Supply team to inform them of any large projects to assist with stock forecasting.
Proactively work to help Sales Team to achieve their targets.
Inform relevant departments about customer specific requests e.g. private labels, shipping instructions.
Adhere to Helvar Code of Conduct at all times, knowing the ethical positions and legal compliance responsibilities.
What you can add to our fantastic team
Ideally, you will be fluent in a 2nd language (German, Swedish, Finnish, Russian, Italian etc)
Good command of MS Office Tools and ERP system.
Knowledge of export process, legal requirements for export.
Problem solving & result-oriented.
Professional communication skills (telephone, email and in person).
Spoken and written fluency in English; an additional European language is desirable but not essential.
Passionate about delivering exceptional customer service, ability to work in a team and interact with other departments to deliver maximum value for customers and the business.
Self-sufficient with initiative and drive, able to prioritize and take actions.
Why Helvar; Our Promise:
“Here you feel appreciated and valued, you are not just a number. It comes down to the people.” – Helvar Employee
At Helvar, we promise you conditions that foster your personal growth and help you achieve your full potential! We dare to claim ourselves as experts in innovation (with 100 years experience), and we work in a friendly, easy-going atmosphere, with a focus on improving your wellbeing.
Here are some examples of our promise to you coming alive:
Bi-weekly internal hackathons to let you improve the company on an ongoing basis
Bi-weekly Knowledge Sharing sessions bring a topic of your interest area and let others fall in love too
A company program boosting and rewarding our Inventions culture (we also have a very special mug available for great inventors )
Plenty of learning content available and dedicated time for you to invest in your own self-development
Weekly morning flow sessions to get your morning started with high energy
Fun Squad hosting local wellbeing and social/sporting events
Bike benefit why not use your commuting time for your own benefit
Hybrid and flexible ways of working; we value that you have priorities outside of work too
International & diverse teams across Finland, the UK, Sweden, and beyond
Apply to join our team of talented and passionate experts!
If youd like to be a part of the Helvar family, please apply for this role via our Helvar Careers site at helvar.com/careers/. Feel free to also get in touch with our Talent Acquisition Partner, Ben Fryer email@example.com who will get in touch with you shortly.
20-minute Screening call with our Talent Acquisition Partner
1-hour conversation with a senior member of the team / HR
1-hour final conversation with our manager / HR
Helvar is an international lighting technologies company specialising in intelligent and energy-saving lighting solutions. Intelligent lighting is essential to the wellbeing of employees, customers, visitors and patients, and it helps to achieve sustainability targets. Helvar lighting control solutions and luminaire components help to create smart environments built for the future, using information and working seamlessly with other systems. With projects spanning from hospitals, schools, workplaces to cruise ships and Istanbuls 3rd new airport (the largest in the world), Helvar designs open and flexible solutions for lighting across a range of applications.
With 100 years of expertise, Helvar serves its customers locally with offices in Finland, UK and Sweden and via their global network of partners in over 50 countries.
Learn about us here: https://www.youtube.com/watch?v=OBnAysiDojU
Related Jobs (242)
Russian Speaking Administration Officer in Bedford on January 16, 2022 Contract
Russian Speaking Bilingual Business Development Manager in UK on January 16, 2022 Full Time
Russian Speaking Sales & Customer Service Administrator in Peebles on January 13, 2022 Full Time
Russian Speaking Business Development Manager in London on January 13, 2022 Full Time
Russian Speaking Senior Site Manager in Bedford, Bedfordshire on January 13, 2022 Permanent