- AUTO-TRANSLATED TO RUSSIAN: Yes
Job Type: Full Time.
In this exciting role, you will understand the day to day running of the Advertising estate, which comprises of digital screens, billboards, experiential retail spaces and more. A hands-on role, you will spend a lot of time in our terminals reporting on issues on the ground and acting as key liaison with Heathrow Operations to solve issues when they arise. You will also be responsible for assisting with the delivery of new commercial projects and advertising activations.
Your role will involve:
Monitoring and fault resolution of 1500 Advertising and Media assets to ensure our sites are always looking great. This includes checking for faults, damage, cleanliness, and content scheduling and resolving obstructions that block the line of sight, working with our partners to resolve as necessary.
Planned maintenance: leading and planning all asset maintenance for the advertising estate. Reviewing inspection reports, ensuring appropriate action is taken with any non-compliance.
Monitoring of the media operations budget (OPEX): monthly reporting, annual forecasting and OPEX budget planning, exploring ways to drive cost efficiency in all our maintenance contracts.
Reviewing advert creatives and booking requests: many adverts need to be reviewed to ensure they meet our advertising guidelines. New concepts for advertising need to receive internal approval before they can go ahead. The successful applicant will oversee this process, acting as a first point of contact and collating feedback.
Event support: assist with operationally setting up new media agencies and supporting our partners to ensure any adverting events run smoothly. Being the first point of contact for events planning and acting as a conduit for all operational queries such as ID process or parking.
These skills are essential:
A strong interest in the Advertising industry, including the OOH (out of home) market.
Excellent IT skills – you must be highly proficient in the MS Office suite (Excel, Word and Powerpoint).
You will be highly self-motivated and process driven, with a demonstratable history of using continuous improvement to streamline process to maximise efficiency and cost.
Great planning and organisational skills.
Resilient with strong stakeholder management and communication skills to be able to engage with internal and external stakeholders in a commercial and operational environment.
You will be able to deliver challenging and demanding targets and use your knowledge of the airport retail operation and strategic drivers behind the airport business to identify new tactical opportunities to grow revenues.
Ideally, you’ll also have:
Experience of monitoring and reporting on a budget and paying suppliers, ideally through an Oracle system.
Experience within a retail or advertising/marketing operations environment.
Experience of Health and Safety regimes.
Knowledge of airport security processes.
Knowledge of engineering processes in an airport environment.
Knowledge of airport maintenance procedures.
Heathrow brings the world closer together. Our airport facilitates the global travel and trade that keeps the economy moving. It’s a place like no other – a city within a city – where colleagues connect around a common goal, giving our passengers the best airport service in the world.
There is a world of opportunity at Heathrow. You’ll reach your full potential within our inclusive and supportive culture, whilst helping us to deliver our ambitious plans. Not only are we growing to welcome millions more passengers each year, we’re also transforming our industry. Sustainability is at the heart of Heathrow and we’re leading global efforts on decarbonisation, so that aviation continues to be a force for good in our world.
Taking the journey with us means living our values. Doing the right thing. Keeping everyone safe. Working together. Treating everyone with respect. Giving excellent service. Improving every day. Our ever-changing airport runs on teamwork and creativity. A career at Heathrow is welcoming, diverse, challenging, exciting, and rewarding.
Join Heathrow and grow your career in an airport that matters to millions.
We offer competitive salaries and excellent benefits, along with performance-based annual bonuses, our longer-term Share in Success Bonus plans, generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And we’ll provide learning and development opportunities to help you reach your full potential.
Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.
Generating income is critical to our recovery, but it’s also vital that we create positive passenger and customer experiences. That we make every journey better. You’ll help us to get the balance right – not least so we can continue investing in our world-class environment.
You’ll be part of a Commercial team that drives our profitability across everything from retail, property and surface access, through to passenger services and engaging with airlines. At the centre of everything we have an exciting agenda for digital and e-commerce, as we look to innovate and change the way our passengers spend with us.
Join Commercial and be an incredibly important part of our recovery, as we ramp up and welcome passengers back to the airport.
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